NOTICE: Due to the impact of Covid-19, delivery charges are currently higher and wait times longer for customers outside the Asia Pacific region - thank you for your understanding

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      Returns 
      Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. 

      Refunds (if applicable) 
      Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days. 

      Exchanges (if applicable) 
      We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@2strokehk.com and send your item to: Unit O, 24/F Kingley Industrial Building, 33 Yip Kan Street, Wong Chuk Hang, HONG KONG

      Shipping 
      To return your product, you should mail your product to: Unit O, 24/F Kingley Industrial Building, 33 Yip Kan Street, Wong Chuk Hang, HONG KONG